The small print
Meta's New Business Terms Say Its AI 'May Make Mistakes.' The Risk Is Yours
Meta's proposed commercial terms, reported by CIO on 19 October, say AI features 'may make mistakes' and that business customers 'are solely responsible for and assume any and all risks' of those features and any resulting content. An analyst told CIO it 'turns accountability upside down.' CIO said the terms were due to take effect on 30 October and could still change.
Key facts
- The wording CIO quotes: 'AI features may make mistakes and may not always produce accurate, complete, or suitable results.'
- A security executive told CIO he sees 'a very high flight risk among enterprise customers' over such terms.
- CIO also reports the terms grant Meta a licence to use content businesses share to 'provide, develop, improve, research, and maintain' its products.
Sources
- Original reportCIO cio.com
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